Internet Providers in Queensland
Established in 2004, Queensland Telecom exists to service the Internet and telephone needs of residential customers and small and medium businesses nationally, especially in Cairns, Townsville, Mackay, Airlie Beach, Cannonvale & Bowen. We’re committed to changing the way you deal with your communication service provider by eliminating high costs, complicated rate plans and most importantly poor customer relations.
**Outage – 15 January 2019**
Our upstream carrier is experiencing a major outage with a core router in their Sydney data centre, affecting services across the country.
This outage is affecting our own office and phone system as well, so getting through to us by phone is not possible at the moment.
Engineers are onsite and are working to resolve the issue. We do not have an ETA at this time, however we are receiving reports of services being restored.
Please leave your modem connected as once the problem in the data centre has been resolved services should come back online without intervention.
Personalised internet service
All services are underpinned by our philosophy that communications should be friendly and easy to understand, so much so that we back up everything with a no contract option. We’d like you to choose and stay with us, not because you have to but because we provide you with the best service possible. We pride ourselves on our customer service, and our dedication to giving you the ultimate care; if you should experience difficulties at any point, our friendly team is ready to help.
As we get to know you and your circumstances, we can suggest ways to improve your value for money, get your problems sorted faster and generally make life easier for you. We want you to experience the best we have to offer.
How we achieve a lower price
We wholesale from the some of the largest networks in Australia, including Telstra, Optus and AAPT. This affords you the security and stability you expect, at a price you deserve, and a personal level of care that larger companies can’t offer. As top-quality internet providers, we will service your home for digital communication.
We specialise in the all areas across Queensland and in particular the north of the state – Townsville, Cairns and Mackay.
Connect to the NBN
We have comprehensive information on the NBN rollout for every state in Australia. We are committed to bringing everyone up-to-speed on the latest internet innovation to hit the country, and want to help everyone bring the high speeds and premium accessibility into their homes. Now you can register your NBN interest with us.
The NBN rollout is in progress across the country – when the infrastructure comes to your area, you are able to install and enjoy its benefits.
You are able to find full information on our NBN rollout page below.
Further NBN Guides