As of today we’ve adjusted our Customer Care team to come direct to the team you deal with regularly. You will find that this team is better aligned to assist you easily and that you will speak with the same caring folks each time you call in. You may already be familiar with these folks from speaking with them about other matters such as Sales but now it is official.
This team operates from 09.00am to 5.00pm Monday to Friday AEDST.
All other points of contact at this stage will remain the same.
If you have any questions or queries about this change please do get back to us or call 1300 857 863 and select Option 3 for Customer Care.
With thanks,
Richard Monty
Group Operations Manager
