Dear Valued Customer,
QTelecom is working to manage the significant impact to services that has occurred as a result of a series of severe weather events in the Central and southern Tablelands Districts and parts of the North West Slopes and Plains and South West Slopes Districts of New South Wales on or about Friday 2 September 2016.
As a result, there has been some disruption to service and delays to normal installation and repair activities.
Please see the PDF linked to below for further details:
Mass Service Disruption Notice
Regards
QTelecom Customer Care