Online Resources
Mobile Device Accessibility
The Global Accessibility Reporting Initiative has resources for mobile phone and tablet apps designed to aid the disabled.
They can be found at www.gari.info.
Forms & Policies
The Forms & Policies section contains other relevant information about the services we provide to you. Critical Information Summaries (CIS) set out the important information you need to know about QTelecom services and are available here.
You can download a copy of these in PDF by clicking on a service below.
Forms & Policies
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Acceptable Usage Policy | 68.9 KB | |
Appointment of Authorised Representative Form | 81.6 KB | |
Billing & Refund Policy | 58.4 KB | |
Complaint Handling Poilicy | 118.3 KB | |
Consumer Information - What You Need to Know | 104.3 KB | |
Customer Service Guarantee | 168.0 KB | |
Example Bill | 691.5 KB | |
Fair Use Policy | 137.6 KB | |
Financial Hardship Policy | 85.7 KB | |
Hardware Warranty | 72.9 KB | |
Our Carriers-Networks | 265.2 KB | |
Privacy Policy | 74.7 KB | |
Protecting Our Customers | 142.8 KB | |
Standard Form of Agreement | 508.8 KB |
