Over the Christmas & New Years break, our admin and sales office will be operating on reduced hours and staff. The table below will show our operating days & hours.
Rest assured that all services will continue to be processed through the workflow system during the holiday period and we will have staff monitoring these queues to ensure quick provisioning.
Tech Support Staff will be available on the phone on 1300 857 863 – Option 2 over the holidays for emergencies.
For all Non-Emergency Support or if outside the listed hours please complete the Support Contact Form.
We try to resolve all non-emergency issues within 24 hours. Each email we receive generates a trouble ticket that allows us to track your issue until it is resolved.
We would like to wish you and your families a Merry Christmas and a happy and prosperous New Year!
Christmas Operating Days & Hours AEST
| Date | Faults/Tech Support | Sales | Accounts |
|---|---|---|---|
| Sat 24 Dec 2016 |
09.00am – 5.00pm
|
Closed
|
Closed
|
| Sun 25 Dec 2016 |
09.00am – 5.00pm
|
Closed Christmas
|
Closed Christmas
|
| Mon 26 Dec 2016 |
08.30am – 10.00pm
|
Closed Boxing Day
|
Closed Boxing Day
|
| Tue 27 Dec 2016 |
08.30am – 10.00pm
|
Closed
|
Closed
|
| Wed 28 Dec 2016 |
08.30am – 10.00pm
|
Closed
|
0900am – 5.00pm
|
| Thu 29 Dec 2016 |
08.30am – 10.00pm
|
Closed
|
0900am – 5.00pm
|
| Fri 30 Dec 2016 |
08.30am – 10.00pm
|
Closed
|
0900am – 5.00pm
|
| Sat 31 Dec 2016 |
09.00am – 5.00pm
|
Closed
|
Closed
|
| Sun 01 Jan 2017 |
09.00am – 5.00pm
|
Closed New Years Day
|
Closed New Years Day
|
| Mon 02 Jan 2017 |
08.30am – 10.00pm
|
Closed
|
Closed
|
| Tue 03 Jan 2017 | Business as Usual (09.00am – 5.00pm AEDST) | ||
