QTelecom is working to manage the significant impact to services that has occurred as a result of a series of severe weather events in the Adelaide Metropolitan, Yorke Peninsula, Mount Lofty Ranges, Upper South East and Lower South East Districts and parts of the Mid North and Murraylands Districts of South Australia on or about Sunday 24 July 2016 through to Tuesday 26 July 2016.
Due to the effect of damage to the telecommunications network by severe storms, there has been a significant increase in the number of services being reported as faulty. As a result, there has been some disruption to service and delays to normal installation and repair activities.

Please see the below link for a more detailed description of this issue:

Mass Service Disruption Notice

Kind regards

QTelecom Customer Care

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