Other NBN FAQ’s

NBN™ - Battery Backup How can I check if I have a backup battery? Take a look at your NBN™ box and if you have a backup battery there will be a box next to it just for the battery. This will be connected directly to the power socket and the Network Termination Device (NTD) (where the Ethernet sockets are located). The battery box will have a door on the right which can be opened to check/replace the backup battery. What if I don’t have a backup battery? If there is a power failure at your pr[...]

The NBN rollout map is changing quite regularly so it is best to check the rollout map often. http://www.nbnco.com.au/develop-or-plan-with-the-nbn/check-rollout-map.html If you need more information or a more detailed service qualification please get in touch with us. [...]

You will get the most out of your NBN experience with our NBN-ready Home Network Gateway. Connect up all of your wireless devices throughout your home. All Home Network Gateways are delivered FREE of charge Australia wide and include pre-configuration. Delivered to your door simply plug and play. The Home Network Gateway provides limited support for basic networking options. Please find attached features guide which provides an overview. [...]

Can I keep my business phone number if i switch to the NBN? ‘Number porting’ (the ability to take your number with you) rules will not change with the introduction of the NBN. To keep your phone number, ask your preferred service provider to confirm when you transfer your service over to the NBN. For more information visit: acma.gov.au How long will the installation take? If your business already has a fibre optic cable connected to a NBN utility box outside, standard installation[...]

NBN offers a new type of phone service over the Internet meaning the old copper network  will be shut down. NQTelecom offers NBN UNI-V phone and VoIP options as both standalone or bundled products. For more information on what services will be cut off please click here. [...]