Author Archives: QTelecom Support

Extreme Weather events impact service in Geelong and part of the surrounding Central District of Victoria.

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by QTelecom as a result of a  series of extreme weather events in Geelong and part of the surrounding Central District of … READ MORE

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Severe Weather events impact service in the Sunshine Coast, Wide Bay and Burnett District of Qld.

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by QTelecom as a result of a  series of severe weather events in the Sunshine Coast and part of the Wide Bay … READ MORE

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Extreme Weather events impact service in parts of Tasmania

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a of a series of extreme weather events in the North West Coast, Central North, North East, Central Plateau, … READ MORE

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Severe Weather in parts of the Southern and Central Tablelands, and Illawarra NSW and the ACT.

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a of a series of severe weather events in parts of the Southern Tablelands, Central Tablelands and Illawarra Districts … READ MORE

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Severe Weather events impact service in the Hunter and Central Tablelands districts of New South Wales

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a result of a series of severe weather events in the Hunter and Central Tablelands districts of New South … READ MORE

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Severe Weather events impact service in Illawarra and South Coast districts of New South Wales

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a result of a series of severe weather events in the Illawarra and South Coast districts of New South … READ MORE

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Severe Weather events impact service in Adelaide Metropolitan, Mount Lofty Ranges and Kangaroo Island

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a result of a series of severe weather events in the Sydney Metropolitan, Hunter, Illawarra and South Coast districts … READ MORE

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Extreme Weather events impact service in Sydney Metropolitan district

Dear Valued Customers, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra as a result of series of extreme weather events in the Sydney Metropolitan region of New South Wales on or … READ MORE

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Extreme Weather events impact service in parts of the Northern Rivers District of New South Wales

As previously notified by Telstra on Thursday 3 December 2015, Telstra’s normal operations in the Northern Rivers District of New South Wales were affected by a series of extreme weather events on or about Sunday 29 November 2015 through to … READ MORE

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Understanding What Exchange Zone

Your location is attached to an exchange zone. These are split across zone 1, zone 2 and zone 3 exchange types and categorised in the following manner: Metro – this means we can provide your service using Telstra’s network and … READ MORE

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