Author Archives: QTelecom Support
Severe Weather events in part of the Southeast Coast District of QLD and part of the Northern Rivers District of NSW
Dear Valued Customers, As previously notified by QTelecom on Saturday 6 February 2016, QTelecom’s normal operations in part of the Southeast Coast District of Queensland and part of the Northern Rivers District of New South Wales were affected by a … READ MORE
Customer Care Dept Public Holiday – 14/3/2016
Please be advised that due to the Labour Day public holiday in Victoria on Monday 14th March 2016 the QTelecom Customer Care department will be closed. Technical Support will be operating as per normal between the hours of 0830am and … READ MORE
Impact to service in Adelaide Metropolitan, Mount Lofty Ranges and Kangaroo Island Districts of SA
Dear Valued Customers, Due to the effect of a series of severe thunderstorms, which have caused damage to the Telstra telecommunications network throughout widespread areas of the Sydney Metropolitan, Hunter, Illawarra and South Coast Districts of New South Wales on … READ MORE
Severe Weather events impact service in Illawarra and South Coast Districts of NSW
Dear Valued Customers, As previously notified by QTelecom on Wednesday 13 January 2016, QTelecom’s normal operations in the Illawarra and South Coast Districts of New South Wales were affected by a series of severe weather events on or about Monday … READ MORE
Customer Care Changes
As of today we’ve adjusted our Customer Care team to come direct to the team you deal with regularly. You will find that this team is better aligned to assist you easily and that you will speak with the same … READ MORE
Severe Weather events impact service in Hunter and Central Tablelands Districts of NSW
Dear Valued Customers, As previously notified by QTelecom on Thursday 14 January 2016, QTelecom’s normal operations in the Hunter and Central Tablelands Districts of New South Wales were affected by a series of severe weather events on or about Monday … READ MORE
Extreme Heat impacts service in Perth and part of the Lower West District of WA.
Dear Valued Customers, QTelecom is working to manage the significant impact to QTelecom service delivery as a consequence of a period of extremely hot weather in Perth and part of the Lower West District of Western Australia on or about … READ MORE
Extreme Weather events impact service in Sydney Metropolitan District.
As previously notified by QTelecom on Tuesday 12 January 2016, QTelecom’s normal operations in the Sydney Metropolitan region of New South Wales were affected by a series of extreme weather events on or about Sunday 3 January 2016 through to … READ MORE
Severe Weather impact service in Capricornia District, Central Highlands, Coalfields and Central Coast-Whitsundays in Qld
QTelecom is working to manage the significant impact to QTelecom services that has occurred as a result of a series of severe weather events in the Capricornia District and part of the Central Highlands and Coalfields and Central Coast-Whitsundays Districts … READ MORE
Extreme Weather events in Herbert, Lower Burdekin District and part of the Central Coast-Whitsundays District of Qld.
QTelecom is working to manage the significant impact to QTelecom services that has occurred as a result of a series of extreme weather events in the Herbert and Lower Burdekin District and part of the Central Coast-Whitsundays District of Queensland … READ MORE
